Managed IT for teams without a full ops desk
Managed IT from ShivNexus: deployments, cloud basics, backups and a named contact when production needs help. For teams in India and worldwide.
Managed IT here is a retainer for the systems we or your team already run: deploys, backups, certificate and dependency updates, and a person who answers when the site is down. We are not a body shop pretending to replace an entire enterprise IT department on day one.
ShivNexus is based in Mohali and delivers this remotely for companies in India, the United Kingdom, the United States, the Gulf, Europe and Australia. You get a written scope, one project lead, and work in English, with calls booked around your timezone.
What is included
- ✓An inventory of what is in production
- ✓Deploy path and a rollback note
- ✓Backup checks and a restore test you schedule
- ✓Patch and certificate watch
- ✓A contact route and response window in the agreement
- ✓A monthly note on incidents and risks
From brief to delivery
Hosts, repos, domains and who holds the passwords.
The few failures that would stop the business.
Hours, response window and what is out of scope.
Changes logged, incidents written down, monthly review.
Before you enquire
Do you provide 24/7 staffing?
Only if the agreement says so. Most retainers cover a defined window and a severity rule for after hours. We will not imply round-the-clock cover we have not staffed.
Can you move us to AWS or a simpler host?
Yes, as a scoped migration. It is planned, not done quietly inside the retainer hours.
Is this the same as website maintenance?
Maintenance is for a site or app we keep healthy. Managed IT is broader: servers, deploys and the accounts around them. Many clients need both.
Other services
Updates, bug fixes, backups and small improvements so a live site or app does not rot after launch.
View service →Custom web apps, portals and SaaS with React, Laravel, Node.js or Python — from discovery to launch.
View service →Google Workspace or Microsoft 365 on your domain, with migration, SPF, DKIM and DMARC.
View service →Tell us about the project
We reply with questions first, then a written quote. No rank or revenue promise on the call.