Maintenance and support after launch
Monthly maintenance for websites and apps: updates, bug fixes, backups and small changes. ShivNexus keeps production steady after launch.
Launch is not the end. Maintenance is a monthly set of hours for updates, bug fixes, backups and small changes. You send requests, we log them, and you can see what shipped. Emergency work outside the hours is quoted, not assumed.
ShivNexus is based in Mohali and delivers this remotely for companies in India, the United Kingdom, the United States, the Gulf, Europe and Australia. You get a written scope, one project lead, and work in English, with calls booked around your timezone.
What is included
- ✓A queue for bugs and small changes
- ✓Framework and plugin updates after a backup
- ✓Uptime and form checks
- ✓Backup confirmation
- ✓A short monthly summary
- ✓Source access so you are never locked out
From brief to delivery
Repo, host and a staging place.
What is broken or risky right now.
Hours per month and how you raise a ticket.
What we changed, and what should wait.
Before you enquire
What if something is a new feature, not a fix?
Small changes fit the hours. A new module is quoted as a project so the retainer is not consumed by surprise scope.
Do you support sites you did not build?
Often, after a paid look at the code. If the codebase is unsafe to touch, we will say so before taking the retainer.
How fast do you reply?
The response window is in the agreement. We do not advertise an instant fix for every stack.
Other services
Cloud, deployments, security basics and a named person when something in production breaks.
View service →Custom web apps, portals and SaaS with React, Laravel, Node.js or Python — from discovery to launch.
View service →Marketing sites and landing pages that load fast, read clearly on a phone, and hand you the code.
View service →Tell us about the project
We reply with questions first, then a written quote. No rank or revenue promise on the call.